@MojangSupport Hi just purchased the world My Life sakura park for my daughter on MCPE from markettplace on my ipad latest ios and it won't load the world . I have made sure over 3gb space and cleared mod packs and rebooted ipad still no luck. Any ideas as she is so sad.
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Replying to @Kemkerr
I'm sorry to hear that! Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID and account name / Gamertag. Thanks! ^AS

Jun 19, 2021 · 12:03 PM UTC

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Replying to @MojangSupport
Have done that but know reply. Any idea on a timeframe so I can manage expectations of her being able to try out the expensive new world. Thanks Kirstie
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No reply not Know ... opps