@MojangSupport Hey friends - my kid’s paid realm still does not have the Cliffs and Caves update on it and we’ve updated everything on our end. What seems to be the holdup?
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Replying to @Calstan7
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^ED

Jun 10, 2021 · 11:10 PM UTC

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Replying to @MojangSupport
LOL - how about "no - thank you". I tried that and no one has responded to me. I tried sending DMs and have received no response. I'd like resolution, please.