Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK

May 17, 2021 · 11:02 PM UTC

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Replying to @MojangSupport
thx did that, in german bc it was an option but i hope thats ok. its easier for me to explain it in german
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