@MojangSupport I bought Minecraft Java Edition, downloaded, but only showing demo mode. Ordered it while signed into my Microsoft account. When I try to sign in, it says I haven’t purchased MC yet
1
Replying to @pedro_morin
If you can only play Minecraft demo, please visit help.minecraft.net/hc/en-us/… for help. ^ED

May 15, 2021 · 10:49 PM UTC

3
Replying to @MojangSupport
I go to account.mojang.com/me, try to login w/ my MS acct, it says unknown email/pw, I click Create Account, it takes me to MS, where I'm already logged in w/ my MS acct. I bought MC Java, have an order #, not sure what to do
Replying to @MojangSupport
the purchase is not showing up in my MS account
Replying to @MojangSupport
The purchase receipt went to my wife’s email