Hey @MojangSupport, I've a friend who can't seem to get a proper response via your emails, is there another way to contact you?
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Replying to @August__Flower
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience ^TK

May 5, 2021 ยท 11:12 PM UTC

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Replying to @MojangSupport
Thanks, its just hard when the issue is being locked out of your account. My friend has requested a password reset, doesn't get them, the tickets only gave an automated response