@MojangSupport I submitted a ticket 10 days ago and have heard nothing. How long must I wait?
1
Replying to @tqwhitetech
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^TK

Apr 12, 2021 · 10:27 PM UTC

1
Replying to @MojangSupport
15 days. Still no reply. I find it hard to believe that Minecraft has so many problems and so little staff, that they take over 2 weeks to respond to a ticket.