@MojangSupport What's the estimated response time for a Minecraft support ticket on your website? A friend had his account (java) hacked. Both his email and password was changed. He created a ticket about 3 weeks ago now...
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
^TK
Apr 12, 2021 · 12:22 AM UTC