Hey @MojangSupport How long are support tickets on average taking? 2+ week wait times (like mine) are unacceptable. Please don't give me the "thanks for your patience" line, we have our accounts essentially held hostage by these ridiculous ticket queues.
3
3
Replying to @Lenford95
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience ^TK

Apr 9, 2021 · 12:48 AM UTC

1
5
Replying to @MojangSupport
Right, no, the bot isn't good enough here. Is there a human Manning this "24/7" account? What's going on over there?