Yo @Mojang @MojangSupport what does one have to do to talk to a human when using the contact option? All I get are bot replies that didn't understand the problem. Please send real people.
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Replying to @Glacia_Iris
To keep your information secure, please complete our request form at help.minecraft.net/hc/en-us/โ€ฆ so we can quickly and safely assist with your question!

Apr 3, 2021 ยท 11:06 PM UTC

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How long should it take to receive a response. I have been waiting about 3 weeks.
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From experience I have to say it can take a few more weeks actually. Mojang is very slow with this. Or you might get a reply any moment. It's very random.
Replying to @MojangSupport
Yep, that's where I get the bot replies. The bot misunderstands the problem and sends a reply that doesn't help at all.