@MojangSupport I need assistance with the redeem code I purchased on Amazon. The code is redeemed (Minecraft Java edition), but the game is not in my purchase list neither did I receive the confirmation. The code is also not accepted anymore. Online support ticket is not being re
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Replying to @diekriegsmarine
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!

Mar 26, 2021 · 6:21 PM UTC

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Replying to @MojangSupport
Can someone work on that? I sent the third request already with no response. I don't believe this is how #microsoft does business, this sort of assistance is subpar