@MojangSupport what’s going on with your customer service? I contacted you 4 days ago regarding my son having been charged twice for a game and I have not had a reply via email or Twitter, how do I escalate my complaint?
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^B
Mar 22, 2021 · 11:08 PM UTC
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