Our friends at Xbox have resolved the account connection issues. Enjoy Flames of the Nether, 21w08b and Beta 1.16.210.61 this weekend! - PC
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Hey I’m having an issue where none of my skins will load on my ps4 I don’t know why it’s happening but I’m stuck as Steve/Alex whenever I go back to the menu and whenever I try and equip a skin it says β€œfailed to load character 1”
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Replying to @FeistZach
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^TK

Mar 15, 2021 Β· 10:40 PM UTC

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Replying to @MojangSupport @FeistZach
None of the articles on that site pertain to my problem? So now what?
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID.