Hi @MojangSupport, my son needs your help! We can't find his minecoins, and we've dug everywhere :-). He is in love with your amazing game, @Minecraft (I'm also quite impressed), and it's a pity we cannot fully enjoy it due to this issue. Our ticket is #1985597 @MojangStatus. Thx
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Replying to @eldemet
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!

Mar 12, 2021 · 9:56 PM UTC

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Replying to @MojangSupport
Thanks @MojangSupport for the amazing and fast support. The problem is now solved (although I suspect the minecoins will be spent within a few hours :-) ). Many thanks!