@Mojang - I need some help please. I emailed on Sunday and havent had a response, and both tweeted and DM'd @MojangSupport yesterday. Can you advise how quick average response times are please as I can see other responses from more recent tweets. Thanks :)
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Replying to @MrQuisling
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!

Mar 11, 2021 · 2:21 PM UTC

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Replying to @MojangSupport
Thanks - I sent you some DMs as well, but assume am waiting for an email response. After how many days should I chase? I dont know what your stated response times are :)
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