@MojangSupport Could you please give a rough timescale as to how long you usually ignore Support requests from paying customers? I've yet to receive any response since Mojang stole my money and I was wondering how much time you think is reasonable before I contact my Credit Card?
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
Mar 3, 2021 · 7:17 PM UTC