If you receive an email from ANY company asking you to provide personal information, including security question answers and the like, it's probably phishing - contact the company directly. We will never ask you for this information.

I have an odd case for a Minecraft account from 2014. It would be really amazing to get in a back and forth chat to work this out. The email used is disabled, and I have no access to it. This means I do not have the Transaction info, or access to the email to reset the password.