If you receive an email from ANY company asking you to provide personal information, including security question answers and the like, it's probably phishing - contact the company directly. We will never ask you for this information.

I bought Dungeons for w7 and they asked me for a Microsoft account. The problem is that now I have two separate accounts, one is Mc and the other is Dungeons. I submitted a request a few months ago through the page and attached the purchase receipts, but received no response.