@MojangSupport purchased Minecraft on my iPhone but it just shows the mojang logo and crashes right away.
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Replying to @Julie_pebbles
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^RL

Feb 16, 2021 Β· 5:35 PM UTC

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@MojangSupport - ^RL your copy/paste skills are excellent. I hope they solved Julie's problem. Did it, Julie?
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Well TIL that the Twitter support feed is not for technical support. Maybe it’s for emotional support? Guess I’ll go back to the help website where I started and see if there’s an email address?
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