@MojangSupport Can't log into my account, have sent support an email but still haven't resolved. Still have access to email account, can reset password successfully but still receive "Error! Unknown e-mail address or password" every time, even right after resetting. Help!
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Replying to @DragonBabysmom
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^TK

Feb 14, 2021 · 4:25 PM UTC

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Replying to @MojangSupport
The ticket was closed without being resolved. Can I open another ticket via Twitter support? None of the FAQs seem to apply to this situation.
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Hi, I opened another ticket two weeks ago and still haven't heard back. It's been more than a month since first contacting support and still can't access my account. Please help.
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