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Feb 3, 2021 · 4:23 PM UTC

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Replying to @MojangSupport
I need help Mojang my son's email was deleted and I don't know how to change it.
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To keep your information secure, please complete our request form at help.minecraft.net/hc/en-us/… so we can quickly and safely assist with your question!
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Replying to @MojangSupport
About how long should it take to get a response from a support ticket? My account was stolen and I would really like it back as I am still currently paying for a Realms subscription through that account. I’ve had my account since 2012 and never had any issues until now.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
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Replying to @MojangSupport
Please teach me how to start a downloaded game in marketplace of mincraft
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For information and help with the Marketplace, please see our article at help.minecraft.net/hc/en-us/…
Replying to @MojangSupport
I have a problem when it comes to starting up minecraft. It worked perfectly fine last week, but i tried to play it today and yesterday but the launcher was the only that was running and nothing cmae up on the screen. Ive tried reinstalling it countless of times, made sure that
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We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that should fix the issue as soon as possible. Thank you for your patience while we work on the solution!
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Replying to @MojangSupport
I emailed Mojang Support almost a week ago and have yet to get a reply. My account literally just disappeared, i’ve tried to send reset passwords and they won’t come up on my email.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL
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