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Feb 3, 2021 · 4:23 PM UTC

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Replying to @MojangSupport
I sent in a support ticket and havent gotten an actual response back yet. How long, in days, does it take to get a support ticket answered?
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL
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Replying to @MojangSupport
PS4版我的世界地下城，什么时候有中文，商店中显示有中文字幕。但实际游戏没有中文。
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All available info on game updates can be found at help.minecraft.net/hc/en-us/…. ^TK
Replying to @MojangSupport
We all pay for your service and even though it’s a small amount of money for something as cool as realms it’s annoying that most people cannot play on the realms that they have to pay for including me, I genuinely feel like y’all are making it so we can’t play and we can just pay
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We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that should fix the issue as soon as possible. Thank you for your patience while we work on the solution!
Replying to @MojangSupport
Hello, I’m trying to link my mc PE to my Mac, I hv realms subscription but it says that it can’t link bc my privacy setting but I can’t seem to find it anywhere. Please help
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For help with realms connection issues on Minecraft PC/Java Edition, please visit help.minecraft.net/hc/en-us/…
Replying to @MojangSupport
Everytime i try to play minecraft online, i get a message saying “failed to login: authentication servers are currently down for maintenance”. At first i already had this issue about half the time when i try to play, though since a week ago it hasn’t worked a single time.
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To keep your information secure, please complete our request form at help.minecraft.net/hc/en-us/… so we can quickly and safely assist with your question! ^RL
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