If you receive an email from ANY company asking you to provide personal information, including security question answers and the like, it's probably phishing - contact the company directly. We will never ask you for this information.

@MojangSupport @Mojang I need account help! I have been trying to reach out to you guys for 2 WEEKS, and haven't recieved anything back. Please send me a message, or an email, or reply to this, Anything at this point. I have a Major account issue that I need help with resolving.