If you receive an email from ANY company asking you to provide personal information, including security question answers and the like, it's probably phishing - contact the company directly. We will never ask you for this information.

Jan 27, 2021 · 6:04 PM UTC

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For help with realms connection issues on Minecraft PC/Java Edition, please visit help.minecraft.net/hc/en-us/… ^RL
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We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution!
Replying to @MojangSupport
I bought Dungeons for w7 and they asked me for a Microsoft account. The problem is that now I have two separate accounts, one is Mc and the other is Dungeons. I submitted a request a few months ago through the page and attached the purchase receipts, but received no response.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^TK
Replying to @MojangSupport
When will I be able to get back onto my realm please? I pay a monthly subscription, so I find it pretty poor to not get the service I've paid for.
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For help with realms connection issues on Minecraft PC/Java Edition, please visit help.minecraft.net/hc/en-us/… ^TK
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Replying to @MojangSupport
Hey guys, I'm having this problem where my email password request never reaches my email box, i have checked every folder including spam and other. My nickname is perusso421 and i cannot access my account Please contact me
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^TK
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