If you receive an email from ANY company asking you to provide personal information, including security question answers and the like, it's probably phishing - contact the company directly. We will never ask you for this information.

Jan 27, 2021 · 6:04 PM UTC

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Replying to @MojangSupport
I can't open the application .. please help I bought the game a week ago
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For technical help, please visit our Help site help.minecraft.net/hc/en-us.
Replying to @MojangSupport
please help i want to play java with my friends and minecraft keeps saying not responding i have up to date java and have restarted, and uninstalled many times
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We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution!
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Replying to @MojangSupport
MOJANG PLEASE ANSWER, I need a refund
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RL
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Replying to @MojangSupport
been waiting over a week for someone to help me sort out my account sent three tickets to the support page and password requests arent coming through
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
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Replying to @MojangSupport
Hi, i lost a lot of content i bought from your marketplace, such as skyrim mash up and all my star wars skins, is there any way to get them back? When i try to use any of this it just gives me an infinite loading
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To keep your information secure, please complete our request form at help.minecraft.net/hc/en-us/… so we can quickly and safely assist with your question! ^TK
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