If you receive an email from ANY company asking you to provide personal information, including security question answers and the like, it's probably phishing - contact the company directly. We will never ask you for this information.

Jan 27, 2021 · 6:04 PM UTC

157
72
6
668
Replying to @MojangSupport
My friend can't access his account anymore, he reset the password twice and it still says "Invalid E-Mail or Password". He contacted mojang and it's been 3 weeks since it was sent.
1
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
Replying to @MojangSupport
Why won’t it let me renew my realm? It was supposed to auto renew but it did not, and when I paid to renew it purchased a new realms subscription which I don’t want.
2
To keep your information secure, please complete our request form at help.minecraft.net/hc/en-us/… so we can quickly and safely assist with your question!
Replying to @MojangSupport
I need help urgently! I bought a skin pack in my IPad Pro, in my Microsoft account, however when I logged into my computer, the skins were NOT there. Do I have to buy them in my computer as well or can I put them from my iPad to my computer? Ps my computer Minecraft is Java
1
To keep your information secure, please complete our request form at help.minecraft.net/hc/en-us/… so we can quickly and safely assist with your question!
Replying to @MojangSupport
None of my expansion packs will work on my PS4, it says I don’t have the space for them but I have over 200 gb of free space. I spent money on some of these packs and I’m kinda annoyed that none of them will download
1
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^RL
Replying to @MojangSupport
i need urgent help with connecting to worlds. it says the authentication servers are down but no one else is experiencing the problem i am having. PLEASE HELP
3
For help with realms connection issues on Minecraft PC/Java Edition, please visit help.minecraft.net/hc/en-us/… ^TK
1