If you receive an email from ANY company asking you to provide personal information, including security question answers and the like, it's probably phishing - contact the company directly. We will never ask you for this information.

Jan 27, 2021 · 6:04 PM UTC

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Replying to @MojangSupport
Hi, it's been years since my first ticket and nobody has helped me recover my account yet. I'm still waiting for a response.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
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Replying to @MojangSupport
I have an odd case for a Minecraft account from 2014. It would be really amazing to get in a back and forth chat to work this out. The email used is disabled, and I have no access to it. This means I do not have the Transaction info, or access to the email to reset the password.
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To keep your information secure, please complete our request form at help.minecraft.net/hc/en-us/… so we can quickly and safely assist with your question! ^TK
Replying to @MojangSupport
Hello mojang support, my game says i have to buy it even though i did buy the game. Is there a way to fix this issue? (Java)
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If you can only play Minecraft demo, please visit help.minecraft.net/hc/en-us/… for help.
Replying to @MojangSupport
please respond to my support ticket its been 10 days
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^AS
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Replying to @MojangSupport
Can you help me ? I cant log into Minecraft Launcher or Minecraft.net. The Password and Email are correct, but it says these are wrong. When I send an Password reset Email, it never arrives. >>I contacted the support 3 days ago.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
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