If you receive an email from ANY company asking you to provide personal information, including security question answers and the like, it's probably phishing - contact the company directly. We will never ask you for this information.

Jan 27, 2021 · 6:04 PM UTC

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Replying to @MojangSupport
I have submitted a ticket how long does it take for a response?
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^TK
Replying to @MojangSupport
Why does it say unable to connect to world every time my friend tries to join me
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We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that should fix the issue as soon as possible. Thank you for your patience while we work on the solution!
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Replying to @MojangSupport
@MojangSupport I just received an email seemingly from you that I have changed my questions. How can I check to make sure this is not phish?
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To keep your information secure, please complete our request form at msft.it/6010XSPtK so we can quickly and safely assist with your question. ^FF
Replying to @MojangSupport
Hello. It’s been 12 days since my minecraft account has been hacked, had its name changed and emailed you guys for support. I’m wondering when will you respond to my email as I am worried I won’t get my minecraft account back. Thank you.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^TK
Replying to @MojangSupport
i need help, just bought minecraft and now the email address that i have the recept in is not the account
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To keep your information secure, please complete our request form at help.minecraft.net/hc/en-us/… so we can quickly and safely assist with your question!
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