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Jan 27, 2021 · 6:04 PM UTC

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Replying to @MojangSupport
Man do you guys ever email back? I’ve been locked out of my account for over a week and no answer from you guys.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
Replying to @MojangSupport
Never mind.🤦turns out I got it on a different account somehow. Is there a chance it can be changed to the right account? I'm sure that's not likely but maybe it's possible? I already have Minecraft on that account.
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To keep your information secure, please complete our request form at help.minecraft.net/hc/en-us/… so we can quickly and safely assist with your question!
Replying to @MojangSupport
I've opened several support tickets, supplied my transaction ID, everything that's been asked for. I've not received any responses in almost two weeks. No responses. Twitter does not count. You are not answering your own customers support requests. What is happening over there?
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
Replying to @MojangSupport
I keep getting disconnected from my realm server and all the progress I do when I re enter doesn’t save. Any help???
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For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^RL
Replying to @MojangSupport
I have a big problem is that because of my Linux Ubuntu computer I can't play anything other than the newer version and I want to play servers, use textures packs, use clients and do many more things and I can't because it tells me error code 0
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We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that should fix the issue as soon as possible. Thank you for your patience while we work on the solution!
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