@MojangSupport I purchased some coins for 9.99 and I was charged 49.99. I'm not certain which support branch I should reach out to?
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Replying to @trickytoricky
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Jan 25, 2021 · 3:00 PM UTC

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Replying to @MojangSupport
Absolutely, but which one should I use if I’ve been over charged? The refund support says I can’t ask for a refund.
Replying to @MojangSupport
Hi again. I’m still having problems with this. Mojang took $50 for a $9.99 item. Apple shows it as 9.99 and refunded that amount but that isn’t the amount that was taken from my bank account. I need to know who to talk to about this issue.
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And I have tried the form but the options given don’t allow me to talk to anyone at Mojang. I’m pushed off to Apple. But that’s not where the problem is.