Also, this! We're working on it - JP
Mojang Status
 @MojangStatus
1 Dec 2020
We know that there are some issues with Java account related changes right now. We’re working on it.
34
3
2
132
Replying to @bartholamew7
To keep your information secure, please complete our request form at help.minecraft.net/hc/en-us/… so we can quickly and safely assist with your question! ^RL

Jan 17, 2021 · 5:02 PM UTC

1
Replying to @MojangSupport @bartholamew7
Been months, no response from your support team. How do i get a refund for the two game I've bought and can't play??