@MojangSupport My son bought Minecraft on our Mac with his Xmas money. He forgot his password and is not receiving any emails to update his password on his account. We checked his spam folder. What can we do to get him back in? I’ve got a 10 year old in tears. Thanks!
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Replying to @stripedsocks19
To keep your information secure, please complete our request form at help.minecraft.net/hc/en-us/… so we can quickly and safely assist with your question! ^RL

Jan 11, 2021 · 9:14 PM UTC

1
Replying to @MojangSupport
Hi, I filled this out last week and got no reply. Checked my spam folder too. I will fill out the form again and will hopefully get a response this time.