@MojangSupport hi everyone, I have an issue in the payment process. I follwed all the steps to pay and after the confirmation in the bank app I got an error in the web. Now I don´t have my money and I don´t have the game :(
2
For help with purchasing issues, please visit help.minecraft.net/hc/en-us/… ^CD
1
hey!!! no solution until today, more than one week has passed and my money is not back and I still don´t have the game!!! 😡😡 I need a solution!!!!
3
Replying to @el_del_pollo
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^TK

Jan 4, 2021 · 3:41 PM UTC

1
Replying to @MojangSupport
Well... finally, the money is back, just today at 16:38... 11 days after... and you give 15, so it was just in time. Well... now I want to buy the game... will I have the same problem??