@MojangSupport hi everyone, I have an issue in the payment process. I follwed all the steps to pay and after the confirmation in the bank app I got an error in the web. Now I don´t have my money and I don´t have the game :(
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Replying to @el_del_pollo
For help with purchasing issues, please visit help.minecraft.net/hc/en-us/… ^CD

Dec 25, 2020 · 4:58 PM UTC

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Replying to @MojangSupport
hey!!! no solution until today, more than one week has passed and my money is not back and I still don´t have the game!!! 😡😡 I need a solution!!!!
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^TK
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