@MojangSupport Please the new Minecraft for Win 10 brought for my son is not loading. try to fix asap
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Replying to @ValDjoukang
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^RL

Dec 22, 2020 · 5:43 PM UTC

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Replying to @MojangSupport
Hi in the other post you said you are working on it why should U contact help desk while asking the same question which was answered an hour ago stating that it’s a known issue ? Please fix it
Replying to @MojangSupport
There are no solution to this problem seems like millions of users are affected you should do something to resolve this problem . The minecraft for windows 10 starter cannot be launch . The purchase was done today please fix it ASAP
Replying to @MojangSupport @ValDjoukang
@MojangSupport I've a problem with Minecraft Launcher that I bought in december. Few days ago launcher stop responding. I've only gray screen. Reinstall didn't help
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They are not answering but the money is debited from my account. This look like scam to me I will wait until tomorrow before trying other alternative to get my money back ASAP. They are selling game which can’t be launched the launcher is not working and the screen is red
Replying to @MojangSupport @ValDjoukang
There's no information or help for this problem :(