Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

are you still experiencing "extremely high volumes of requests" or are other customers also having to wait over three Months for a reply to an eticket?

Just coming upto 6 months for a reply to an eticket and still have nothing but an auto reply. Would someone kindly get in contact? support request num 543213.