Thanks for your patience, everyone!
Mojang Status
 @MojangStatus
8 Dec 2020
Realms issues are resolved!
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hi there! i have a very pressing security issue that i submitted two mojang support tickets for in october and november and haven’t heard anything back. i really need to have someone to contact about this, as i need this resolved as soon as possible. please get back to me!
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Replying to @peenkpeenk
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SM

Dec 9, 2020 · 1:37 PM UTC

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Replying to @MojangSupport
how long is the delay? it’s been two months
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Replying to @MojangSupport
@MojangSupport Thanks for the copy/paste answer. Real helpful that. I have seen this response at least a dozen times.