Thanks for your patience, everyone!
Mojang Status
 @MojangStatus
8 Dec 2020
Realms issues are resolved!

Dec 8, 2020 · 9:48 PM UTC

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Replying to @MojangSupport
Help, I have tried everything but nothing is working. I tried to log into Minecraft and it says incorrect email or password. I am not getting an email to reset it. (I did all of this) help.minecraft.net/hc/en-us/…
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To keep your information secure, please complete our request form at help.minecraft.net/hc/en-us/… so we can quickly and safely assist with your question!
Replying to @MojangSupport
hi there! i have a very pressing security issue that i submitted two mojang support tickets for in october and november and haven’t heard anything back. i really need to have someone to contact about this, as i need this resolved as soon as possible. please get back to me!
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SM
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Replying to @MojangSupport
hey, i usually play minecraft PE but i haven’t been able to play with friends for the past few days as when i try to join someone the loading screen gets stuck on “locating server” is there any way to fix this?
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We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution!
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Replying to @MojangSupport
When will ray tracing be available on xbox series x/s
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All available info on game updates can be found at help.minecraft.net/hc/en-us/…. ^TK
Replying to @MojangSupport
I understand you all have lots to do but this realms problem should be at the top of the priory list because it is important and it’s been a problem for while and I love Minecraft and realms. Is there a estimated time till this might be fixed?
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For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^RL
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