I have a problem and I tried everything: I connected with my microsoft account and used a code to redeem minecraft Java edition, but in the name selection screen,it gave me an error message. so I went back and PUF, game was no more. I got an email saying that I bought it with PIN
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We apologize for the inconvenience, but this is currently a known issue.
The team is currently working on a fix that we hope to have out to everyone as soon as possible.
Thank you for your patience while we work on the solution! ^SM