Hey there! We are keeping an eye on this and will let you know when the fix is in!
We are aware that some players are having issues joining Realms right now. We’ll let you know when this is resolved!

Dec 8, 2020 · 7:15 PM UTC

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Replying to @MojangSupport
When will the mobile update be pushed out? My xbox has updated to v1.16.200 but my girlfriend's phone is still in v1.16.101 and she doesn't have an update available yet, This is bedrock edition.
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All available info on game updates can be found at help.minecraft.net/hc/en-us/…. ^RL
Replying to @MojangSupport
Hello, I can't upload my old MC world to Realms on Ps4, I've tried all day but it won't work. Can you help me?
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We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that should fix the issue as soon as possible. Thank you for your patience while we work on the solution!
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Replying to @MojangSupport
how long does it usually take to get an email to reset a password? or to get the email for a support ticket?
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To keep your information secure, please complete our request form at help.minecraft.net/hc/en-us/… so we can quickly and safely assist with your question! ^RL
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