Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

I tried to change my email and wrote a transition ID thing but you haven't changed it yet I also told you guys it's not my Mojang account email in the description but you guys still haven't replied I'm just asking why also can you tell me how to see my tickets thanks.