@MojangSupport we have a situation. My son forgot his password. His account email goes to a home based email server that is no longer in service, and he didn't change his email before he forgot his password. He still has access via the "remember password" feature on one pc. 1/?
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Replying to @stefanrjohnson
To keep your information secure, please complete our request form at help.minecraft.net/hc/en-us/… so we can quickly and safely assist with your question! ^RL

Dec 6, 2020 · 6:35 PM UTC

1
Replying to @MojangSupport
The form was filled out on his behalf, but I hit you all up here because I'm concerned that you have an automated system that will attempt to send to his email address that is dead, and that nobody will actually read the note that says to copy me at my email address.