@MojangSupport hi my son is all of a sudden getting the following error “you cannot join cross platform games without ms and ps accounts” he has both and has worked fine until just a few days ago
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Replying to @Gray__79
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^RL

Nov 30, 2020 · 6:47 PM UTC

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Replying to @MojangSupport
This wasn’t helpful at all, is there a support email I can email this to?