@MojangSupport Hi, i have an old account. It says i need to buy new minecraft when i already have one. How can i resolve this.
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Replying to @marcuspavelus
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID if possible. ^RL

Nov 25, 2020 · 8:10 PM UTC

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Replying to @MojangSupport
Hi, your form doesnt do anything for me (already did it), i have all information about my account, i can log in, but the game is missing, i have 10 year old account.
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