Also this!
Mojang Status
 @MojangStatus
23 Nov 2020
The Realms issues for mobile devices has been resolved. Thanks for your patience while we rolled out a fix! - MG.
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I can't access my account, the emails to recover accounts don't arrive, and the tickets are not answered by anyone I need real help
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Replying to @alexisrojasca9
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL

Nov 23, 2020 · 11:37 PM UTC