Also this!
The Realms issues for mobile devices has been resolved. Thanks for your patience while we rolled out a fix! - MG.

Nov 23, 2020 · 8:04 PM UTC

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Replying to @MojangSupport
I purchased minecraft toy story for my son and we cant get it to load. Is there someone i can chat with
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If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^SM
Replying to @MojangSupport
It’s not just mobile players. I haven’t been able to connect on my Xboxone or windows 10 computer
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For help with realms connection issues on Minecraft PC/Java Edition, please visit help.minecraft.net/hc/en-us/… ^SM
Replying to @MojangSupport
Definitely has not been fully fixed for Switch. Not a connection or configuration issue since realms works fine on my kid's Switch. Already deleted and redownloaded the software.
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We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution!
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Replying to @MojangSupport
no it isnt
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If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RL
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The problem you've described sounds like a temporary issue and should have been resolved now. Please try again, and reply to this email if you're still having the same problem. ^RL
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Replying to @SkipMagnificent
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^RL