@MojangSupport several weeks of @Minecraft not loading on the PS4. Thought they’d come to an end with a big update file downloaded/installed but no such luck. Just this screen FOREVER. I’m actually starting to feel sorry for my kids who can’t play. PLEASE FIX IT.
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Replying to @ADFoxcroft
We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^SP

Nov 21, 2020 · 3:56 PM UTC

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Replying to @MojangSupport
Any update on this? Months and months of it not working because of a “known issue” isn’t acceptable. Please fix or tell me how I can get refunded.