@MojangSupport Hi. I bought 3 Minecraft for Windows Starter Collections from Microsoft App Store for my family. I only got one set of Minecoins. My two sons are missing theirs. Microsoft seem unable to sort this out. can you help please?
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Replying to @davidjbird8000
To keep your information secure, please complete our request form at help.minecraft.net/hc/en-us/… so we can quickly and safely assist with your question!

Nov 20, 2020 · 4:06 PM UTC

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Replying to @MojangSupport
the automated email says: "-Microsoft digital store inquiries (Xbox and Windows 10) are processed by their support team here: support.microsoft.com/en-us/…"
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The Minecraft website says for coins not received: try xbox support Xbox support says try Mojang. Microsoft says try both Mojany and Xbox support.
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