Hello! No need to file a ticket!
Bedrock: The Minecraft 1.16.100 update has gone out early on Nintendo Switch, causing issues with cross-platform multiplayer. The update will release on all platforms Tuesday, Nov 17 at 9am Pacific (5pm GMT). -MG

Nov 17, 2020 · 6:41 AM UTC

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Replying to @MojangSupport
Minecraft has gone to shit since Microsoft took over
Replying to @MojangSupport
Not much point filing them generally as they are never answered? ;p
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Replying to @MojangSupport
When can this update come to the Central Time? For Mobile
Replying to @MojangSupport
Thank god. I couldn’t bear to wait for 8 weeks and be told it’s not your problem and it’s taken so long I could t get a refund on my realms.
Replying to @MojangSupport
There is no subtitles settings for people hard of hearing on minecraft bedrock and it makes it hard for them to play the game. please retweet this if you see this so people can enjoy the game
Replying to @MojangSupport
bedrock PS4 has plently of multiplayer lag PLEASE FIX IT
Replying to @MojangSupport
Could we get a sorry for the inconvenience, or something to show you guys actually give a s*&$. Like who is incharge of your Twitter? #giveashit
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If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^SM