@MojangSupport My wife's account seems to have... evaporated? She hasn't played in some time, and was going to pick it up again today, and no amount of "recover password" attempts send any kind of email.
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Replying to @MalthanisMMO
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID if possible. ^RL

Nov 10, 2020 · 10:15 PM UTC

1
Replying to @MojangSupport
It seems she's already done just that (ticket#1358695). Thanks for the quick response here, though!