Phew!
Users should now be able to sign into Xbox Live on all platforms. Thanks for hanging in there while things got sorted out. Please give it another try and let us know if you're still running into issues. We're here an listening.

Nov 10, 2020 · 7:52 PM UTC

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Replying to @MojangSupport
Did the migration start for Minecraft java accounts?
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You still have some time. We won’t be starting account migrations until 2021. You’ll see a note in the launcher when it’s your turn. More info here: help.minecraft.net/hc/en-us/… ^RL
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Replying to @MojangSupport
Hi. I wanted to buy mc from your page and it always gives an error. . I spoke with my bank and visa and they tell me that from the page they reject the payment. how can i solve it
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To keep your information secure, please complete our request form at help.minecraft.net/hc/en-us/… so we can quickly and safely assist with your question! ^RL
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Replying to @MojangSupport
Nope. Daughter's still getting the 'You must sign in to a Microsoft account' error on her Switch. the aka.ms code works a single time before every other attempt saying 'That code is not correct, please try again'. Deleted her save data to get it to refresh (1/2)
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It sounds like you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^CD
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Replying to @MojangSupport
my sister (using pe) found this little patch of color on an xbox world that i couldn’t see on my xbox. it’s my first world on an xbox. any idea what it is?
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If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^CD
Replying to @MojangSupport
Hello I’ve emailed your company a couple days ago and it’s been radio silent ... I need your help.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
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